Miriam Manglani

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96 Brook Street
Brookline, MA 02445-6916		 miriam@imagineblue.com
www.miriammanglani.com
617-566-5153
Objective A position as an Instructional Designer or Training Specialist allowing me to use my e-learning expertise.
Skills Learn.com, Oracle, and WebCT Learning Management Systems (LMS), XHTML/CSS, audio recording and processing, Lectora, Articulate, Adobe Flash, Captivate, Dreamweaver, Fireworks, Photoshop, ImageReady, Illustrator, Acrobat, Audition, Sony Sound Forge, FTP, BBEdit, FileMaker Pro, Visio, and Microsoft Office Suite. Experience with SCORM standards, relational databases, ActionScript, JavaScript, and SQL.
Experience Iron Mountain
eLearning Instructional Designer		 Boston, MA
June 2007–Present
 
  • Design and develop online courses to deliver software application training. Write storyboards, create interactive elements for inclusion in online courses, and record and process audio.
  • Develop documentation and training materials to prepare employees for the launch of a new LMS.
  • Work closely with content experts to ensure accuracy and integrity of course content.
  • Serve as expert on e-Learning best practices: Coach department trainers on the use of e-learning tools, assist in the production of e-Learning, and document and implement standards used for the development of online courses.
  • Designed and developed a website for a new employee training program.
  Six Red Marbles
Contract Educational Software Producer		 Cambridge, MA
February 2007–June 2007
 
  • Wrote functional specifications for the development of software that allows teachers to manage science labs and other classroom activities. Created and tested builds for CD based software products.
athenahealth
Instructional Designer		 Watertown, MA
January 2006–February 2007
 
  • Performed needs assessment and gap analysis around current LMS, served as interim LMS administrator, and hired and worked with external contractors to resolve technical issues.
  • Worked closely with managers to align training with department needs and created assessments.
  • Designed and created online courses to deliver job-specific and healthcare industry training. Identified learning objectives, created concept maps and outlines, wrote content, and developed courses using Adobe Flash and Captivate.
  • Acted as technical lead for the Training team: Researched and implemented course publishing software, wrote specifications and procedure documentation for the development of online courses, created Captivate and Lectora course templates, and built interactive elements.
  • Taught weekly introductory course for new hire orientation.
  FableVision
Contract Web Producer		 Watertown, MA
June 2005–September 2005
 
  • Coded the XHTML and CSS for www.iwaswondering.org, an 80+ page website for the National Academy of Science.
  New England Institute of Art
Newbury College
Part-Time Adjunct Web Design Instructor		 Brookline, MA
Fall semesters 2003, 2004, & 2005
 
  • Developed a course syllabus, lesson plans, online lessons, homework, and in-class exercises to support student learning. Taught basic website production skills: XHTML and CSS coding, image creation, and the application of fundamental design principles.
BuyerZone.com
Associate Web Developer		 Watertown, MA
January 2004–July 2004
  • Maintained and created new HTML pages. Worked closely with internal departments.
  • Led migration of web development change requests to a project management database.
  Build-It-Yourself
Volunteer Instructional Designer		 Cambridge, MA
February 2003–April 2003
 
  • Build-It-Yourself's mission is to inspire children to build projects that move using raw materials and Logo mechanical parts. Developed an interdisciplinary online module as part of a larger set of lessons hosted by the MIT Media Lab. Online lesson teaches children how to write a fictional story about an animal character they have constructed. Wrote content, created images, narrated video clips, and devised a lesson plan.
  • Presented lesson to a group of students and adjusted content to meet student needs.
  GetConnected
Content Manager		 Boston, MA
September 2002–July 2003
 
  • Improved content update process by creating a template to minimize data errors and establishing guidelines for content standardization. Wrote documentation describing current website functionality to aid service providers in content submission.
  Artisoft
Freelance Web Developer		 Cambridge, MA
August 2001–December 2003
 
  • Revamped entire 22 page extranet site used by Artisoft resellers. Updated website content regularly.
  Igicom
Web Developer/Information Architect		 New York, NY
August 2000–August 2001
 
  • Streamlined a poorly defined website production process. Created a color guide with corresponding hex codes for developers to use, eliminating color inconsistency. Reworked HTML pages into common components to standardize HTML code and increase production efficiency.
  • Developed various e-commerce websites. Coded complex HTML pages using Dreamweaver and BBEdit; cropped and optimized images using Adobe Photoshop.
  • Wrote user scenarios, drew page sketches, and created site maps to facilitate the creation of usable websites.
  PaperExchange
Assistant Content Manager		 Boston, MA
January 2000–June 2000
 
  • Wrote analytical reports comparing the functionality and features of PaperExchange.com to other competitive online exchanges for the pulp and paper industry. Suggestions made in the reports resulted in reordering the navigation and using industry financial reports to enhance site content.
  Incomsite
Production Associate		 Woburn, MA
September 1998–December 1999
 
  • Produced web ready digital images for inclusion in online catalogues. Acquired product samples and specifications from suppliers for inclusion in catalogues. Scanned and retouched product samples and compiled and maintained product databases.
Education Harvard University, Graduate School of Education
Master of Education in Technology in Education
Coursework in learning technologies, learning theory, and curriculum development. 		Cambridge, MA
June 2005
  Brandeis University
Bachelor of Arts, Major in English, Minor in Near East and Judaic Studies; Graduated cum laude		 Waltham, MA
May 1998
Pursuits Throwing pots on the pottery wheel, reading and writing fiction, and rollerblading.